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Title ▶Information by order status◀
Posted by KUNDAL OFFICAL STORE (ip:)
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  • Date 2023-03-17 17:41:51
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  • Views 675

▶Information by order status◀ 



[Product is being prepared] 

▶Payment completed normally and order completed 

● You can cancel your order 

● SInce delivery is overseas shipments, it is impossible to change the address, so please cancel and repurchase 

● If you want to change the product, please cancel and re-purchase 


[Preparing for delivery] 

The order has been delivered to the logistics side and is preparing for packaging and delivery 

● The order has been delivered to logistics, so address change/product change/order cancellation is not possible 

● It cannot be processed even on a separate request 


[Delivery in progress] 

▶ The product has been delivered to the delivery company and is being delivered 

● When the bill of lading is issued after packaging is completed, you can check the bill of lading number on [My Page] 

 Depending on the delivery situation of each country, it may take 1 week to a maximum month from release to delivery 

(※ If there is a delay in delivery at customs due to customs clearance, please contact the customs office of each country directly) 


[Delivery completed] 

▶ Automatically marked as 'delivered' 30 days after the shipping status changes to 'in transit' within the site. 

●It will be automatically chaged to "delivered" 30 days after the ship-out date 

 If you haven't received the product, please contact the delivery company



Please use the Q&A board for any additional inquiries. 😊



👉🏻Q&A



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